Force Majeure: In the event that the performance of this Agreement is delayed or prevented by any cause beyond the Company’s reasonable control, including without limitations, any acts or orders of government authorities, strikes or other restraint of labor from whatever cause, war, riots, insurrection, earthquakes, fire, flood, explosion, acts of God, the Company shall be discharged of its obligation to provide its services.
Please note that the fishing and cruising trip can be canceled depending on the weather forecast and approval of Dubai Coastguard, we will then advise you to reschedule your booking if this is the case.
Our trips sometimes experience big waves depending on the weather – which all adds to the excitement. However, because of the adventurous nature of the journeys, passengers should not participate in their health or any pre-existing medical condition may be adversely affected.
Passengers are reminded that photography of military vessels and some government installations is strictly prohibited. With respect to local customs, always ask before taking pictures of other people most especially Arabic’s and do not photograph Arab ladies.
Guest have the opportunity to cancel their booking without penalty prior to sailing and within 48 hours of the guest notification, and in such an instance, guests will have the option to receive either a cash refund or a future cruise/fishing credit. In the event a guest does not cancel the cruise on a timely basis, no refund of any kind will be available.
Same day cancellations will be charged full rental rate.
Renter(s) that “No Show” and/or “Do Not Call” will be charged the full rental rate that is agreed upon at the time of the reservation.
Reschedules must be done prior to the 48-hour cancellation notices.
Due to climatic conditions, some of our tours may operate only early morning or in the afternoon in the summer months.
All passengers must carry their original passport if applicable if not a copy with a note from the Hotel stating they have the original passport with their company stamp and Emirates ID or Emirates Driving license for Residents as per UAE Government rules.